If employees are permitted to have some fun at work, it shall encourage them to continue with the organisation for a longer period of time, a recent study has said.
The study appearing in Cornell Hospitality Quarterly shows that within the hospitality industry it has been seen that managers who provide their support to fun activities at work places help the company. Chances are that the rate at which a company gains and loses employees - particularly for younger employees - would reduce though, manager support might result in reduction in the employee productivity, thereby impacting the sales performance negatively.
According to Michael J Tews, assistant professor of hospitality management, Penn State, "High employee turnover is consistently quoted as being one of the problems that keeps managers up at night because if you're involved with recruiting and training constantly, then you can't focus on effectively managing your existing staff and providing a high-quality service experience".
This study has been conducted by a team including researchers at Penn State, Loyola University of Maryland and Ohio State University at 195 restaurant servers from a casual-theme restaurant chain in the US.
The survey comprisesing factors such as "fun activities" and "manager support for fun". The questions related to holiday parties and picnics; team-building activities, such as company-sponsored athletic teams; competitions, such as sales contests; public celebrations of work achievements; and recognition of personal milestones, such as birthdays and weddings were put up, on the basis of which the result has come up.
Also, it depicts that fun activities help to increase sales performance, particularly among older employees. The survey on the other hand shows that manager support for fun lowers sales performance irrespective of age.
Tews said that "The take-home message is that fun can work, but it's not a panacea".
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